Support
Coordination

What is Support Coordination

Level 2 Support Coordination is a service provided to NDIS participants to help them navigate, understand, and maximise the benefits of their support plans. This service connects people with the necessary resources and services to meet their individual needs. Support Coordinators assist in planning, coordinating, and managing various supports, ensuring that all aspects of the person’s care and assistance are effectively organised. They play a vital role in representing the participant’s needs, solving problems, and ensuring that they have access to the right supports to enhance their quality of life.

Who Provides Support Coordination?

A Support Coordinator is responsible for coordinating supports for NDIS participants. It can be difficult to navigate the NDIS system, especially to maximise your supports within your budget. The Support Coordinators at LinkSC have experience in the disability sector and possess the skills and experience necessary to assist participants in navigating and utilising their support plans effectively.

We help you have a better experience navigating the NDIS by:

Developing comprehensive support plans tailored to your unique needs and goals

Coordinating services from different providers, such as healthcare, housing, education, and employment services

Representing your needs to ensure you receive the appropriate support and services you need

Providing you with information and guidance to help you make informed decisions about your support

Help you access the services you need

Support you to build your capacity and achieve greater independence

Monitoring your progress and adjusting your support plan as needed

Providing support and encouragement to you and your support network to achieve your goals and overcome barriers.

If you need assistance to navigate the NDIS to access the support you need, LinkSC could be the solution you’re looking for.

FAQ

How do I choose the right support coordinator for me?

To choose the right support coordinator, consider their qualifications, experience, and personal attributes. Look for someone who understands your specific needs and has a good track record in the disability sector. It’s also important to find someone you feel comfortable with and who communicates effectively.

How often will I meet with my support coordinator?

The frequency of meetings with your support coordinator will depend on your needs and the complexity of your situation. Initially, you may have more frequent meetings to establish a plan and address immediate concerns. Over time, the frequency may decrease as your situation stabilises. Regular check-ins, whether weekly, fortnightly, or monthly, help ensure ongoing support and progress monitoring.

What should I expect during my first meeting with a support coordinator?

During your first meeting, the support coordinator will conduct a comprehensive assessment of your needs, goals, and current supports. They will discuss your NDIS plan, identify any gaps or challenges, and start developing a tailored plan to address your requirements. This meeting is also an opportunity to establish a rapport and set expectations.

Can I change my support coordinator if I’m not satisfied?

Yes, if you’re not satisfied with your support coordinator, you have the right to request a change. Communicate any concerns with your current coordinator first, as they may be able to address and resolve the issues. If the problems persist, you can seek a new coordinator who better meets your needs and expectations.